Last Updated: May 13, 2026

Elva Light (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website elvalight.com (the “Site”), make a purchase, or otherwise engage with our services (collectively, the “Service”).

Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

1. INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, or could reasonably be linked with you (“Personal Information”).

Information You Provide to Us:

• Contact information (name, email address, mailing address, phone number)
• Account information (username, password)
• Payment information (credit card details, billing address) — processed securely by third-party providers
• Order information (products purchased, order details)
• Communications (customer support messages, reviews, feedback)
• Marketing preferences and SMS opt-in data

Information Collected Automatically:

• Device and usage information (IP address, browser type, operating system, referring URLs)
• Cookies and similar tracking technologies (see Section 8 below)
• Location data (general geographic location based on IP address)
• Analytics data (pages visited, time spent, clickstream data)

Information from Third Parties: We may receive information from payment processors, shipping carriers, marketing partners, or analytics providers.

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

• To process transactions and fulfill orders
• To provide customer support and respond to inquiries
• To send order confirmations, shipping updates, and transaction-related communications
• For marketing and promotional purposes (with your consent where required)
• To improve our Site, products, and services
• For security, fraud prevention, and to comply with legal obligations
• To personalize your experience
• For internal business purposes such as data analysis and audits

SMS/MMS Marketing: If you opt into our SMS program, we use your phone number to send marketing messages, order updates, and promotional content. Message and data rates may apply. You can opt out at any time by texting STOP.

3. SHARING YOUR INFORMATION

We do not sell your personal information. We may share it in these situations:

• Service Providers: With trusted third parties who perform services on our behalf (e.g., Shopify, payment processors, shipping companies, email service providers, analytics tools).
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
• With Your Consent: In any other cases with your explicit permission.

4. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Opt out of marketing communications (unsubscribe link in emails or text STOP for SMS)
• Opt out of certain data sharing (where applicable under CCPA or similar laws)
• Withdraw consent where we rely on it

To exercise these rights, contact us using the information in Section 11.

California Residents (CCPA/CPRA): You have additional rights regarding your personal information. We do not sell personal information.

6. CHILDREN’S PRIVACY

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such data, we will take steps to delete it.

7. INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries outside your jurisdiction, including the United States. We take appropriate safeguards to ensure your data receives adequate protection.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content and ads. You can manage cookie preferences through your browser settings. We also use Google Analytics and may use other third-party tracking tools.

9. LINKS TO THIRD-PARTY SITES

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

11. CONTACT INFORMATION

If you have questions or concerns about this Privacy Policy, please contact us at: Email: hello@elvalight.com